IT Managed Services · Singapore

Best things in life is Free.

Next best thing is paying only what you need.
Flexible, token-based IT support — scale up or down as your business demands.

Talk to us → Our services
L1–L2
Helpdesk Support
Token
Based Billing
M365
Microsoft Ecosystem
End‑to‑End
IT Lifecycle
What we do

Full-spectrum IT support, built around you.

From day-to-day helpdesk to full office setups and cloud migrations — we handle the IT so you can focus on the business. Every engagement is scoped to what you actually need, nothing more.
🎧
Helpdesk Support
First-line IT assistance for your staff — remote and on-site, keeping everyone productive.
🔧
Level-2 IT Support
Escalated technical troubleshooting beyond first-line — complex issues resolved fast.
🪙
Token-Based Services
Buy only the support hours you need. Redeem tokens on demand — no waste, full flexibility.
👨‍💻
IT Man-Day Support
Dedicated engineer on-site for a day or longer — ideal for projects, rollouts, and migrations.
♻️
Product Life-Cycle Management
From procurement to decommission — we manage the full lifespan of your IT assets.
🏢
Office & Retail Setup
End-to-end IT fit-out for new offices and retail spaces — networking, devices, and more.
🚛
IT Relocation
Move your infrastructure with zero downtime — we plan and execute the full relocation.
🗄️
Data Migration & Backup
Safe, verified data transfers and scheduled backups — your data protected and accessible.
🔨
IT Break-Fix Services
Hardware and software faults diagnosed and repaired — fast turnaround, minimal disruption.
☁️
Microsoft Ecosystem
Microsoft 365, Azure, Intune, Teams, and more — deployment, management, and ongoing support.
⚙️
Workflow Automation
Automate repetitive processes using Power Automate, Make.com, and custom scripts — save time at scale.
The Token Model — Pay for what you use.
Purchase a block of support tokens upfront. Each service task redeems tokens based on effort. No surprise invoices, no retainer waste. Top up when you need to.
Get a token quote →
Workflow Automation

Stop doing manually what a machine can do for you.

We design and deploy automation workflows that connect your tools, eliminate repetitive tasks, and surface the right information at the right time.

Sample: New Staff Onboarding Flow
HR submits onboarding form
Trigger: Google Form submission
Microsoft 365 account created
Auto-provisioned via Microsoft Graph API
IT ticket raised for device setup
Auto-created in helpdesk system
Welcome email sent to staff
Personalised with login credentials
Manager notified via Teams
Adaptive card with setup checklist
Logged to HR tracker sheet
Google Sheets row appended automatically
Power Automate & Make.com
Connect Microsoft 365, Google Workspace, WhatsApp Business, CRMs, and more — without writing a line of code.
Staff & HR Workflows
Onboarding, offboarding, leave approvals, timesheet reminders, payslip distribution — all automated end-to-end.
Reporting & Alerts
Scheduled reports delivered to your inbox or Teams channel. Threshold alerts when something needs your attention.
Custom Integrations
Need two systems to talk to each other? We build the bridge — APIs, webhooks, scripts, or low-code connectors.
WhatsApp Business Automation
Automated customer outreach, follow-up sequences, and lead qualification through the WhatsApp Business API.
Why B Alliance

IT support that adapts to your business — not the other way.

01
No lock-in contracts
Engage us for a project, a day, or an ongoing retainer. Scale the relationship as your needs change.
02
Token-based transparency
Every task has a token cost you agree to upfront. You always know what you're spending and why.
03
Singapore-based team
Local engineers, local knowledge. We understand Singapore's business environment and respond fast.
04
End-to-end capability
From helpdesk to infrastructure to automation — one partner for your entire IT stack.
05
Microsoft certified
Deep expertise across the full Microsoft ecosystem — M365, Azure, Intune, SharePoint, and Teams.
06
Automation-first mindset
We build workflows that reduce manual overhead — so your team spends time on what actually matters.
Get in touch

Let's talk about your IT needs.

No commitment. Just a conversation about what you're trying to solve and how we can help.

Company
B Alliance Pte Ltd
UEN 202103518N
Address
8 Kaki Bukit Road 2
#02-04, Singapore
Phone / WhatsApp
Response time
We typically respond within one business day.
Your details are only used to respond to your enquiry.
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